SATISFIED & HAPPY CUSTOMER
I just had some service done on my aircraft at Rex Air (N35315). It is important for you to know that I had a remarkable relationship with my
mechanics in New York. We were like family. Today, I was completely impressed with the experience at Rex Air. Will took my job right away. The service was perfect. And, I received my plane in better condition than when I brought it to your shop. (Both mechanically and cosmetically). Interestingly, my Skyhawk sat in NY for over six months until I brought it down to Naples. It was dirty and tired from sitting unattended. I got it back from the repair (a bad PTT switch and a blocked pitot tube) cleaned, inside and out.
You have no idea how important it is to me that I found Rex Air. I totally enjoyed my experience with Carlos for my flight review. He is a professional you should be proud to have. And, Will and his crew require supreme recognition for their understanding of quality service. Will even gave me a lift back to my car after I delivered the plane this morning.
Thank you, Rex, for everything to date. Although our relationship is new, you should know that I am delighted to be doing business with your firm. You are all professionals and exceed expectations in every way.